• Resolved Omubo Design

    (@flow23)


    Hello guys,

    Before jumping into the problem, I have to congratulate you for this plugin.

    The problem.

    I have a problem with my site loading time. When Forminator plugin is enabled I have a waiting TTFB like 1.16s. The admin-ajax.php is active when the plugin is enabled and add this loading time. When I disable Forminator plugin the loading time is ok and the admin-ajax.php disappears.

    How I can resolve this problem?

    Thanks

    Dragos

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @flow23

    I hope you are doing well!

    Thank you and glad to know that you like our plugin.

    Would you please edit the form, go the Behaviour tab and change the “Submission Behaviour” from Ajax to Page Reload? See this screenshot:
    https://take.ms/GnGuy

    On a same tab, scroll down to Rendering and deactivate the option Load form using AJAX. Please see this screenshot:
    https://monosnap.com/file/qSrBIObV5At7j1jwLnQI7ODNS9Ggbl

    Please let us know if after this the issue still persists.

    Please let us know how big is the form that you are using on your site?

    Usually, these errors showing up when there is a conflict with another plugin. Please run a quick test, deactivate all plugins besides the Forminator and see if the error is still there.

    If not, start activating one plugin at a time till the issue will be back. This way you will find a plugin that conflicting with Formiantor.

    Please have a backup of your site before running this test.

    Let us know how it went!

    Cheers,
    Nastia

    Hello @flow23

    I hope you are doing well!

    We haven’t heard back from you for a while now so we’ve marked this ticket as resolved. If you do have any followup questions or require further assistance feel free to reopen it and let us know here.

    Kind regards,
    Nastia

Viewing 2 replies - 1 through 2 (of 2 total)
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