Admin access

  • I had admin access to a client’s site (https://www.xpeditionarchery.com) to make edits, etc. However, I activated a new template (Enfold from Envato) and now I’ve lost admin access.

    I do not know who hosts the site and I don’t have the initial sign-in / password. Can I get assistance in reversing the template activation without the hosting information?

    Thank you,
    Donna McClure

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  • A changed theme can’t change administrative access exactly, though I did notice that going to yoursite/wp-admin brought up a blank page. Is that the issue? Because you can work around that by going to yoursite/wp-login.php

    Not sure if that’s what’s going on, but best guess. Again, changing a theme can’t alter log in privileges

    Thread Starter dwmccluredesign

    (@dwmccluredesign)

    thanks for your response. Your solution allowed me to go to the sign-in page, but i still see a blank page. Any other tips?

    Thank you,
    Donna

Viewing 2 replies - 1 through 2 (of 2 total)
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