adjust vendor balance

  • Resolved niikk

    (@niikk)


    4 years, 4 months ago

    hello,

    Is there a way to adjust vendor balance by admin? Means, in case of problems, how can we adjust the balance with + or -?

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hello @niikk ,

    You are unable to adjust vendor balance directly. If the admins would have access to modify the balance that can bring trust concern for the vendors. You can obviously modify the database but that is out of the regular use case.

    Thank you.

    Thread Starter niikk

    (@niikk)

    Hey @rur165

    Thanks. Yes I know. It’s just a question because we had some problems with earnings. After the dokan order table rebuild the earning are working but the vendors did not get the earning from the order in the time where the earnings were broken.

    Cheers

    Hello @niikk ,

    There is only a possible way to alter the data manually from the database. You can understand how the data is pulled off by following the function definition of the get_balance().

    See the code in \dokan-lite\includes\Vendor\Vendor.php line after #628.

    I am unable to share the exact ways in the public forum because some users can use them in the wrong way. You can consult with a developer who can help you alter the database data without error.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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