Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Contributor photocrati

    (@photocrati)

    @niles Hill – You appear to be using an Artisteer theme which is known to have issues when displaying NextGEN Gallery slideshows.

    You will need to set the HTML container the slideshow is in to the height of the slideshow for it to display the entire slideshow.

    – Cais.

    Thread Starter Niles Hill

    (@niles-hill)

    Thx for your quick response!

    Sorry, but where and how can I set the HTML container in the slideshow?

    Plugin Contributor photocrati

    (@photocrati)

    @niles Hill – This is a theme issue, you will need to look at the theme and/or the content you are using in the post/page as needed.

    – Cais.

    Thread Starter Niles Hill

    (@niles-hill)

    Okay clear, thanks Cais!

    Plugin Contributor photocrati

    (@photocrati)

    @niles Hill – No problem!

    -Drew

    Thread Starter Niles Hill

    (@niles-hill)

    Me again, although is not working properly it works some way for browsers like Fire Fox, Chrome and even in an updated IE.

    But not showing for Safari!? Do you know why particularly for Safari or do you have any suggestion?

    Thanks

    Plugin Contributor photocrati

    (@photocrati)

    The HTML container the slideshow is in (its direct parent element) must be set to the height of the slideshow in Artisteer themes for them to display correctly across all browsers.

    See https://take.ms/pG13f (a screen capture from my Mac using Safari) … the <div> element has not specifier so it may be a bit of a challenge to get the custom CSS for it just right.

    – Cais.

    Thread Starter Niles Hill

    (@niles-hill)

    Thanks for your help, Cais!

    It’s a challenging puzzle yes, I cannot figure it out. I will recommend the owner of the site to go for a new fresh theme or other altenative.

    Cheers again,

    Plugin Contributor photocrati

    (@photocrati)

    @niles Hill – Thanks for the update. Hopefully this will get sorted.

    – Cais.

Viewing 9 replies - 1 through 9 (of 9 total)
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