• Good day Folks,

    Our apologies in advance if this is the wrong forum to post the problem we have. Anywhow, it seems that the background image of our website doesn’t adjust to mobile settings and view accordingly.

    We tried some code but without luck so far. We are not too saavy but we are quick learners though. This is the last set of code we tried unsuccessfully:

    @media (max-width: 767px) {
    body.custom-background {
    background-position: center !important;
    background-size: cover !important;
    background-repeat: no-repeat !important;
    background-attachment: fixed !important;
    }
    }

    Could anyone here give us a hand to solve this problem?

    Thank you for your help and interest.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator t-p

    (@t-p)

    Mobile compatibility is theme-dependent.

    What theme are you using? Downloaded from?

    Thread Starter Copiaurbietorbi

    (@copiaurbietorbi)

    Thank you for your prompt response t-p.

    The theme is zelle-lite from themeisle.

    Moderator t-p

    (@t-p)

    Since that is a commercial theme or plugin, we ask that you please go to their official support channel, so you can get support from the people who know it best

    https://themeisle.com/themes/zelle-lite/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way

    As the author is aware, commercial products are not supported in these forums.

    Thread Starter Copiaurbietorbi

    (@copiaurbietorbi)

    We didn’t know about this. We apologize the inconvenience. We have reached out to themeisle though. But it seems the product house is paying more attention to new developments now. Thank you for your help.

    Moderator t-p

    (@t-p)

    You are welcome ??

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Adjust background image for mobile view’ is closed to new replies.