Address Postcode Validation

  • Resolved dev45456

    (@dev45456)


    2 years, 5 months ago

    Hello,

    The site is currently under development and we are having a issue with the “address postcode validation” in the UK.

    Any inserted addresses are accepted at checkout and the validation does not work. It worked perfectly with normal zip codes like the swedish once, but not it is not working at all.

    Any help?

    Best regards

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @dev45456

    Thanks for reaching out!

    I checked your site, however, I was not able to since it seems in maintenance mode.

    Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

    Thread Starter dev45456

    (@dev45456)

    You will not see anything on the site.

    Let me explain the situation.

    I wanted to create specific shipping restrictions based on the postal codes DPD has send us.
    DPD is not delivering to every postcode in the UK, so I wanted to use the “address postcode validation”, in order to restrict people from buying products if they are from a non DPD area.

    This worked 100% for sweden, but the system does not recognize UK postcodes.

    By restricting areas in sweden, people got an error if they wanted to checkout and their address was not in the DPD system.

    When doing the same thing with UK postcodes, I get no restriction, even if I use a non DPD address.

    Hope this helps.

    Hello,

    Thanks for the explanation, I’m sorry we were unable to reproduce the issue since the site is in maintenance mode.

    To check better into this, please share a copy of your site’s System Status, You can find it under WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    Please share screenshots of your shipping zones, you can send them via https://snipboard.io – please follow the instructions on that page, then paste the URL in this thread. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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