Address or zip code not found. Please try again..

  • Resolved mjcentral

    (@mjcentral)


    4 years, 10 months ago

    Looking forward to using this excellent tool in lieu of change.org petitions – for a more direct approach..

    Unfortunately, after installing, we’re also receiving the “Address or zip code not found. Please try again..” message that several others have experienced in the past.

    We’re using one (unrestricted) API key for both Maps and Civic. The Google Maps section is working fine. However, none of the Civic data seems to be loading.

    There doesn’t appear to be any errors loading in Console, and we can verify that calls are being made to the API service on the backend.

    Also, we started out using two different API keys – both were receiving calls on the backend but we switched to using just one API after reading this support forum.

    Any ideas?

    Much appreciation for this plugin, as it’s exactly what we’re looking for.

    MJC

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ConstructiveGrowth

    (@constructivegrowth)

    I’m sorry you are having a problem with the plugin.

    If you are using just one API then make sure both Maps and Civics are turned on for it.

    If you go to the main plugin page there is a Troubleshooting section. Please work through all those steps and report back your results. Once to rule out all the common issues we can better help you get to the bottom of cause.

    Thread Starter mjcentral

    (@mjcentral)

    Hello ConstructiveGrowth,

    Thank you for the quick response. We didn’t have the Civics API enabled..

    It’s enabled now, regenerated keys, and everything works fine now.

    Thank you again and looking forward to utilizing this plugin.

    MJC

    Plugin Author ConstructiveGrowth

    (@constructivegrowth)

    Glad it worked out. Good luck with your efforts.

Viewing 3 replies - 1 through 3 (of 3 total)
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