• Hello. I’m developing my first store for an Australia-based business, and while we managed to make the Sendle plugin work just as intended, and the rates were calculated correctly, I noticed something of a problem.

    If the customer makes a typo while typing in the city name (eg. “High Gate” instead of “Highgate” for postcode 6003, or “Leaderville” instead of “Leederville” for postcode 6007) then the API does not return a rate and throws an “address mismatch” error.

    But that error message is never displayed in the cart or checkout pages because the store also has the local pickup option enabled, so instead of seeing both Sendle and pickup options, the customer only sees the pickup option.

    And even if I removed the pickup option, Woocommerce would throw the “no shipping rates found” error message. Perhaps the plugin should display a more user-friendly message indicating that it is only the address that is wrong? Or better yet, why not ignore the city altogether and use only the postcode in calculations?

    Disabling the “Enable address match”option in the plugin does nothing, by the way.

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