Address Fields – autofill error?

  • Resolved Greg deJong

    (@dwegowy)


    4 years ago

    Recently (approximately end of Feb ’21), we’ve started finding some form submissions, where the Forminator ‘Address’ fieldset is used, that have the street address appear in every address field (street, apartment, city, province, zip), both in the submitted forms records and in the notification email (uses {all_fields} ). Not every submission does this, and I can’t recreate the error. My best guess is that users are using form auto-fill in some browser that is erroneously doing this – so for now I have a notice just above the submission button to double-check the address. Any other cases of this happening, that you know of?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @dwegowy,

    I have to say that I haven’t seen similar reports so far and I tried doing some test with autofill on my end but couldn’t replicate it no matter what I tried.

    Could you try adding Hidden field to your form and select “HTTP User Agent” for it, now check newly received submissions that have this issue and see which browser they use, so we can see if it’s related to a specific one and we can test it further there.

    Cheers,
    Predrag

    Thread Starter Greg deJong

    (@dwegowy)

    Great idea, thank you. I’ve applied this to the applicable forms and will report back if/when it recurs.

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @dwegowy

    You are welcome.

    Feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @dwegowy

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

    Thread Starter Greg deJong

    (@dwegowy)

    Yes, not a worry. So happens we’ve had a drop in form submissions so I haven’t had a recurrence. I’ll let you know if it does recur, what the user agent shows as. But for now let’s call this as solved as it can be.

Viewing 5 replies - 1 through 5 (of 5 total)
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