• I just updated my site and saw the message to install AdonsKit for Elementor. I installed the Kit and it has messed up my site, bigtime. The Kit activates the filters sidebar by default. This can be switched off on the page backend. It now shows the featured icon on each item whether they are a featured item or not. Items in the backend show not featured, but the icon shows in the front end. The title text overflows to the next item and sometimes it overwrites the next items title text. Somehow, it has put an orang border around each item. I don’t know where this has come from, but I didn’t put it there. It doesn’t seem to be respecting the category specified and is displaying everything from all categories. If I disable the Kit plugin, I get nothing displayed at all. How can I fix this apart from reverting back to a previous version?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Al-Amin

    (@alamin56649)

    Hello @avonrivercs,

    Thank you for reaching out and providing detailed information about the issues you’re facing. I apologize for the inconvenience caused by the AddonsKit for Elementor.

    It appears that the AddonsKit is unexpectedly affecting the layout and settings on your site. Please ensure that both the Directorist plugin and your theme are updated to the latest versions. Here are some steps you can take to resolve the issues:

    1. Sidebar Filters: The filter sidebar is activated by default in the latest version of Directorist. You can turn it off by navigating to backend settings. To address this go to “WP Dashboard > Directory Listings > Settings > Listings > All Listing” and select the “Popup Filter” for the ‘All Listings Layout’.
    2. Featured Icon Issue: The issue with the featured icon showing on non-featured items may be caused by incorrect settings in the backend. Please ensure that only the items marked as “Featured” have the icon activated. If you’re still encountering challenges with this, I recommend reaching out to our technical support team for further assistance.
    3. Text Overflow: The title text overflow could be related to layout settings or CSS conflicts. You can try adjusting the margin and padding in the Elementor settings or use custom CSS to fix it.
    4. Orange Border: You can change the color of the badges from the backend settings. To change the feature listing color go to “WP Dashboard > Settings > Listings > Badges” and choose the appropriate color according to your preference.
    5. Category Display: The AddonsKit is designed to display all categories unless otherwise specified. Ensure that the category filter is properly set both in the Elementor widget and the backend.

    If the issue persists, feel free to share more details, and we will be happy to assist you further.

    Best regards,
    Al-Amin Khan
    Directorist Support Team

    Same issue in here too. After the last update of the Directorist AddonsKit for Elementor, Directorist is not working smoothly and is messing up the footer section of my website. When I deactivate the Directorist AddonsKit for Elementor, the footer I created with Elementor gets fixed, but this time, it stops displaying my Directorist listings. Can you please help me resolve this issue?

    Hi @support24,

    Sorry to hear about the issues caused by AddonsKit for Elementor on your site. Could you please share the specific AddonsKit version you’re using? Meanwhile, ensure your plugins and Elementor are up to date, as compatibility often resolves such issues. If the layout disruptions persist, I recommend reaching out to our technical support team for detailed troubleshooting. We’ll assist you with detailed troubleshooting and ensure your site functions as expected.

    Let us know your findings so we can assist further!

    Best regards,
    Al-Amin Khan

    • This reply was modified 3 months, 2 weeks ago by Al-Amin.
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