addons getting a product price on email notification

  • adcadesigns

    (@adcadesigns)


    2 years ago

    Hello,

    first of all, thank you for this wonderful plugin.
    recently we had this issue with products with a dropdown option.
    all of the options don’t have a price, it’s not even showing on the cart page and checkout page. but after ordering the product, and getting an email notification of the order, it’s showing a price value, but it’s not adding to the total price. I’m not sure if this is a bug or a compatibility issue. All plugins and wp core are updated just to note.

    i hope you can help us.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter adcadesigns

    (@adcadesigns)

    Just to explain it better here is an example.

    1. I ordered a burger with an option of sides like fries for free
    2. Everything shows up correctly on the cart and checkout page
    3. In the checkout order details and email order notification the fries now have a price on them but it’s not adding to the total.

    Could this be a bug, can you look at it, please?

    Thank you.

    Plugin Support Facundo Arano

    (@aranofacundo)

    Hi there,
    Please share the link to the page with the issue so we can check it and try to replicate the issue in our local installation.

    We’ll remain at your disposal.

    Thread Starter adcadesigns

    (@adcadesigns)

    Hello,

    Thank you for getting back to us, how can I hide URL here?

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    hope you are doing well! ??

    You can share with us the URL of the product with the add-ons in the next reply.
    Please, do not share credentials, read the Forum Guidelines.

    Have a great day!

Viewing 4 replies - 1 through 4 (of 4 total)
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