Addons breaking my Elementor checkout

  • Over the past few days, the addons plugin has broken my checkout page. No one is able to pay using stripe and its showing both billing and shipping fields, even though the ‘Ship to a different address?’ is not ticked.

    I’ve disabled all plugins (except addons and woocommerce) and switched to default wordpress theme but the issue still remains.

    I’ve created a staging site with Adds on, Elementor and Woocommerce activated for you to review.

    I really need this fixed asap as I’m losing sales!

    • This topic was modified 1 year, 3 months ago by motaha87.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    I cannot see the plugin activated on the staging site, or I don’t find a product with add-ons.

    Could you share with us a product URL where we can check the issue, please?

    Have a nice day!

    Thread Starter motaha87

    (@motaha87)

    Hello.

    I’ve noticed the issue is with the Add-ons plugin and the Gift Card plugin too. Both are installed.

    https://www.themaziproject.com/staging/shop/whole-season-of-4-boxes/

    Thanks.

    Thread Starter motaha87

    (@motaha87)

    I’ve tested previous versions of WooCommerce and version 8.2.2 works. I’ve activated version 8.4.0 so you can test why its breaking the checkout.

    Plugin Support Iván Sosa

    (@ivansosa)

    Hi there,

    hope you are doing well ??

    I’m testing the checkout with add-ons added in the product but I cannot break the checkout page.

    Here is my test screenshot.

    Could you send us a screenshot of the breaking checkout page? Do you know how to replicate it step by step?

Viewing 4 replies - 1 through 4 (of 4 total)
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