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Addon site problem

Kephus — Thu, 27 Oct 2016 19:46:43 +0000

My primary site runs fine. I recently updated another domain (kephus.com) as an Addon and installed WordPress. I get a message that installation completed, but when I try to logon (kephus.com/wp-admin) I get this:
The https://www.kephus.com page isn’t working

https://www.kephus.com didn’t send any data.
ERR_EMPTY_RESPONSE

I have unassigned and reassigned the domain and reinstalled WP to the same problem.

Reply To: Addon site problem

johnpaulb — Thu, 27 Oct 2016 20:49:37 +0000

Hello Kephus,

Make sure your DNS (such as nameserver, or ‘A record’) is pointed to the correct location. Try renaming your .htaccess file, as a rule may be causing issues. Also check the (parent) files above for additional .htacess files, since it can inherit rules.

Hope this helps,
John-Paul

Reply To: Addon site problem

Kelli — Thu, 27 Oct 2016 22:18:43 +0000

this looks like it’s definitely a DNS / Nameserver issue

kephus.com loads a default Namecheap landing page as it’s still pointing to Namecheap

Follow the Namecheap Guide to setting your custom nameservers and you should be set

Reply To: Addon site problem

Kephus — Fri, 28 Oct 2016 17:24:54 +0000

Success! That worked, thank you for the help!