Addon prices not (always) included in cart

  • Resolved helin

    (@helin)


    6 years, 2 months ago

    Hello there, I have a similar issue with the optional product add on of my products. Sometimes it works, sometimes not.

    If I click on the checkbox “Fellkapuze” an additional fee is shown and when I click on “In den Warenkorb” everything seems fine. But when I click on the Cart (Warenkorb) the chosen product add on disapears. But not with every size.

    I think it has to do with the delivery-time I set up for some sizes: Size 80-110/116 have a delivery time of 10 days — and every works fine. The rest has 3-4 weeks. And the optional product add on has also a delivery time of 3-4 Weeks.
    So when I try to buy a product with the size 134 and the optional “Fellkapuze” the fee disappears in the check out.

    I tried to change the delivery time but nothing changed. Please can you have a look and help me?

    • This topic was modified 6 years, 2 months ago by helin.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    I have tried several time with different combinations like select PPOM field, without select ppom field and also different wc variations and everytime it works just fine.

    Thread Starter helin

    (@helin)

    Hi,

    no, it isn’t working. I tried it again, with different browsers, on a mac, on an iPhone etc. When you pick the jackets in size 134 f.e. it is not working. it looks fine first, but when you`re going to view your cart, the prom is not included. It gets lost.

    It seems you modified this plugin code, I can’t see some major elements/DOM on your site.

    Thread Starter helin

    (@helin)

    I am sorry but no. I did not modify this plugun. I dont even know how to modify anythibg that has to do with coding.

    Ok but I see some major changes like main DOM elements are missing.

    Thread Starter helin

    (@helin)

    That sounds bad. But I dont know how there can be changes when nobody touched the code… How can I get that fixed? Can you help? Is there a chance that I can do this on my own?

    Thank you

    Hi,

    well as it’s something went wrong at your theme/site and we charge for this. Contact us [email protected]

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Addon prices not (always) included in cart’ is closed to new replies.