Additional text fields not inputting text

  • Resolved Qwhat

    (@qwhat)


    3 years, 1 month ago

    Hi,
    Nice plugin. Thank you.
    Since last updates woocommerce 6.1.1 and your plugin, validation is blocked by two additional fields:
    tel_livraison type tel
    date_de_livraison type text
    Even if I input data I can’t get the form to validate.
    I’m getting the warning that the field is necessary (they are).
    If I make the fields optional, the form validates but the field’s values are not input to the order.
    Thanks for any help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Qwhat

    (@qwhat)

    Little add on:
    If I put a default value the fields work. I must leave these fields with a default value because otherwise the form doesn’t work and my client is getting orders everyday. So you might not see the problem.

    • This reply was modified 3 years, 1 month ago by Qwhat.
    Plugin Author ThemeHigh

    (@themehigh)

    We believe that even after a value is provided for the required fields “tel_livraison” and “date_de_livraison”, you are still getting the required validation error.

    If so, we have checked the same in our test environment and are not able to recreate it. We believe that it might be a site specific issue. Could you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    We hope your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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