Additional tax rate not calculated

  • Resolved hristkop

    (@hristkop)


    3 years, 3 months ago

    Hello everyone,

    I have set up a standard tax rate and an additional tax rate to my products. The product that have standard tax rate is getting calculated correctly, but the products that have selected the additional tax rate, are behaving like they have no tax rate or like they have 0% tax rate. For example, if I check the order in Woocommerce – Orders, in the products table, the standard rate is shown but the products that have the other (additional tax rate) have only their price and no tax shown.
    I have selected Enable taxes and tax calculations in Settings-General, and in Settings-Tax I have Yes, I will enter prices inclusive of tax selected.
    I don’t know what could be the cause of this problem, so thanks for any advice!

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  • Hello,

    In order to take a closer look, could you share the following?

    – Link to a product that the additional tax rate is applied.

    – Screenshots of your tax settings: I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    – System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Hi @hristkop

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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