additional permissions required

  • Resolved ale8410

    (@ale8410)


    1 year, 8 months ago

    “I have two problems:


    1 – I can’t link a newly created account, it doesn’t appear on the list. Could this happen because it’s a new account? I’ve already deactivated and deleted the plugin, reinstalled it, and it still doesn’t work.


    2 – When trying to connect to the tag manager, it says that I haven’t authorized all permissions for it to be able to locate, this is the error message: “additional permissions required Site Kit cannot access the relevant Tag Manager data because you did not grant all permissions during configuration.” However, I have authorized all permissions.


    Does anyone know how to solve it?”

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Adam Dunnage

    (@adamdunnage)

    Hello @ale8410 thanks for getting in touch and sorry to hear you’re facing these issues. I’d be happy to help you out here. Could you please share the following:

    1. Your?Site Health information. You can?use this form?to share privately if preferred. Please also include your hosting provider here.
    2. Is it the Google account that isn’t appearing in the list?
    3. Do you encounter the same if you follow the troubleshooting steps here?

    It would also be helpful if you could share a recording of your experience if possible?

    Let me know if you have any questions in the meantime.

    Plugin Support Adam Dunnage

    (@adamdunnage)

    @ale8410 Just checking in here to see if you are still facing issues with your Site Kit?

    Plugin Support Adam Dunnage

    (@adamdunnage)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to?open a new support topic?if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)
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