additional Login Verification Required

Thanks for reaching out.

Are you using a custom login page rather than /wp-login.php or /wp-admin?

Tim

i use the wp-admin page for the administrators in which it redirect me to wp-login as the below example
wp-login.php?redirect_to=https%3A%2F%2Fwebsiteurl.com%2Fwp-admin%2F&reauth=1

my issue is for the customers that get another email to be again verified.,

customers gets one email to be verified, and on login they get one more email to be verifies again with the woocommerce wp-login page

Thanks for confirming that. Are you using any other plugins that include reCaptcha?

Tim

if i remember correctly, form submission is using Google recaptha.

There may be a conflict there. I checked but didn’t find a plugin named form submission in the repo to look at. Can you try disabling Form Submission’s reCaptcha feature and see if it still happens?

Tim

plugins that i have add recaptha
-user registration v3
– contact v3

should i install WordPress CAPTCHA Plugin and disabled the recaptha option from all other plugins?
it should be more safe and compatible with Wordfence using this option?

Using more than one plugin that touches the same functionality is a recipe for conflict. I’d try disabling the functionality in all but one of the plugins. Any of the v3 versions of reCaptcha will send an email for verification if they are active on the site.

Tim

ok, let me understand the best approach. shall i disable all of them and leave only the Wordfence
or disable all of them including Wordfence and install google WordPress CAPTCHA Plugin?

It doesn’t matter which one you use, just as long as you use only one of them. Try that.

Tim

i have try both solutions and it still not working. the only solution for this to be working is to have wordfence recaptha disabled and user registration enable.

ERROR:Error on google reCaptcha. Contact your site administrator.

Then you’ll need to use another solution other than our reCaptcha.

Tim