Additional item specifics

  • Resolved tictubso

    (@tictubso)


    3 years, 9 months ago

    Hi team,

    eBay is asking me to complete “Additional item specifics”, and while it’s easy enough to do on eBay directly unfortunately it seems these fields are not showing in WP.

    To be clear, when I edit a product on eBay the item specifics are is split into three parts and is showing the following:

    • Required item specifics (example: Brand)
    • Recommended item specifics (examples: Colour, MPN, Item Weight, and more)
    • Additional item specifics (examples: Compatible Brand, Model, and more)

      • However using your system only the first two are shown within the “eBay Categories and Item Specifics” box on WordPress. Any additional item specifics are impossible to update via WP as they are not shown.

      I am using eBay Australia.

      Any ideas? Thanks

    • This topic was modified 3 years, 9 months ago by tictubso.
Viewing 1 replies (of 1 total)
  • Plugin Support WP Lab Support

    (@wp-lab-support)

    Hi @tictubso

    Thanks for contacting support.

    Can you please try refreshing your account details first by browsing to the “Accounts” page of WP-Lister and click the “refresh details” link, then check the item specifics again?

    If that doesn’t pull the missing item specifics, then please create a support ticket here: https://www.wplab.com/request-support/ with a link to this forum thread.

    Kind regards,
    John

Viewing 1 replies (of 1 total)
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