Additional Fields Not Showing in Confirmation Email(s)

  • Resolved mhutchins

    (@mhutchins)


    10 months, 3 weeks ago

    Hello,

    I’m trying to get my additional custom checkout fields information to show in the confirmation emails, but this does NOT seem to be working for me at the moment. Is there a trick to get this to work? I am using the free version as of now. Is this possible to do with the free version?

    Any help or point in the right direction would be greatly appreciated.

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @mhutchins

    Hello there,

    To address and resolve your issue, kindly send us a direct message on our Facebook page at https://www.facebook.com/quadlayers. Our team will be able to provide personalized support to assist you.

    Thank you for your understanding, and we look forward to helping you achieve the desired functionality.

    Best regards, QuadLayers Support Team.

    The same thing happens to me with new system installations.

    I use the free version of “Checkout Field Manager for WooCommerce”, and so far it has worked well for me, oh it shows the custom fields in the order and emails, but yesterday I installed the plugin on 3 new websites and for For some reason this information is not appearing in the order or in the emails.

    Thread Starter mhutchins

    (@mhutchins)

    I was told for the custom fields to appear in order email notifications, it was a paid version function. Lame, I know.

    Oh! Too bad, because in previous versions this was a feature that was included in the free version…

    What I don’t understand is that I have two stores where I have been using it and it has always shown me the additional fields in the emails, but in the administrator something happen, because in the “Emails option” this appears:

    Store 1= Versión 7.4.5
    https://ibb.co/yPz6jFp

    Store 2= Versión 7.4.5 (same version)
    https://ibb.co/2tGpPP9

    Why does this happen, how can I keep the outdated version but still allow me to see the bosses in the emails?

Viewing 4 replies - 1 through 4 (of 4 total)
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