Additional Fields Not Appearing in Order Details

  • Resolved mlemck101

    (@mlemck101)


    1 year, 4 months ago

    Even though I have the correct boxes checked, the answers to the extra question I added to the checkout form using your plugin are nowhere to be found on the order details page. I remember that they used to be there and I haven’t changed anything other than updating plugins, so I’m assuming along the way something broke.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    It’s been reported that while using the plugin Advanced Custom Fields, it is hiding the display of the custom fields on the order detail page for better performance.

    For more details, you can refer to the below link:

    https://www.advancedcustomfields.com/blog/acf-pro-5-5-13-update/

    Hope this will help ??

    Thank you!

    Thread Starter mlemck101

    (@mlemck101)

    Hi there,

    I’m not using that plugin on my site. I am using JetEngine for custom post types and fields.

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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