Additional content in emails shows when empty

  • Resolved jpegtobbe

    (@jpegtobbe)


    1 year, 10 months ago

    I think after version 7.2.0 of WC if leaving the Additional content field on an email template setting empty, you now get the default message in the email.

    So if you dont want any additional text in the email you are now forced to have the default text.

    https://github.com/woocommerce/woocommerce/pull/35195

    So how do i do now not to have an additional text in a email template? Its not possible to enter a blank space or something.

Viewing 3 replies - 1 through 3 (of 3 total)

  • Howdy @jpegtobbe

    As I understand, you need to customize the emails sent out by WooCommerce. Correct?

    Linked here is a guide on?How to Customize WooCommerce Emails.

    If utilizing a plugin sounds more appealing, feel free to try out?Email Template Customizer for WooCommerce.

    Should this inquiry be more on the developer side of things, feel free to comment directly on the GitHub page.

    I trust that points you in the right direction, but if you have more questions, let us know. We’re happy to help.

    Thread Starter jpegtobbe

    (@jpegtobbe)

    I dont want to customize the text.. i dont want any additional text at all. Prior you could just erase everything in that textbox and no text was visible in the email. But after WC 7.2.0 that isnt possible anymore. If you dont enter anything in that field it defaults to some default text like “Thank you for buying” or something like that.

    Prior to 7.2.0 on a new install there was “Thank you for buying” text already entered in the textbox.. and then you could just erase that and leave the field blank. But that isnt possible anymore.

    So in the meanwhile i have to make an ugly fix by enter a dot “.” in the field so it almost looks empty in the sent email.

    Hi @jpegtobbe

    Thanks for providing further information about your issue here.

    I replicated the scenario on my personal site and I was able to reproduce the issue here. If you think that this is a bug or more of a feature request, you could raise it on the proper channel so that our developers could take a look at it: Bug Report or Enhancement Request.

    Hope this helps!

Viewing 3 replies - 1 through 3 (of 3 total)
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