Adding wholesale prices

Hi Eric,

I’m sorry to hear that you’re having trouble there.

This might be an issue related to missing wholesale roles. Could you please try the following solution from this Knowledgebase article and see if this would help you fix the issue? https://wholesalesuiteplugin.com/kb/how-to-fix-missing-wholesale-roles/

If this doesn’t help, please contact us at our support form as we’re not allowed to cater support for our premium products here.
https://wholesalesuiteplugin.com/support/support-request-form/

I’m looking forward to your response!

Thanks for your assistance. However, I can’t understand the fix you recommended. I don’t think there is such a thing as “WooCommerce > Wholesale Roles setting”. Also, “delete the wholesale role that was missing” doesn’t quite make sense to me. How can one delete something that doesn’t exist in the first place? Anyway, my problem is not about wholesale roles, it’s about wholesale prices. We, the admins, can’t enter the wholesale prices, as the input box has disappeared from the product edit page. I will contact you through your form then.

Hello Eric,

Thanks for your response and I apologize for the oversight.

I’ve responded to your support ticket and I’ll investigate on this issue further.

Thanks for your patience.

Best regards,

hi there
I wonder if you have the solution for this? We have the same issue here.