Adding users to specific list via checkout opt-in checkbox

  • Hi. The Brevo (ex Sendinblue) ecosystem is really impressive. Nevertheless, the learning curve is VERY STEEPY. After setting up syncing and automation processes, right now I’m stuck at a crucial point.

    I want to add users to a specific language list combining the checkbox opt-in and the url language of the purchased item. For that, I’ve create a custom automation with these steps:

    1. Custom event > order_completed
    2. Event data tracker > items > url > Contains > /en/
    3. Event data tracker > billing_address > ws_opt_in > Equals > true
    4. Then, add the contact to “My Custom ENGLISH List”.

    I’m having problems with the 3rd JS condition (if deleted, the automation works good). The issue is that, whether the opt-in checkbox is checked or not, users are added to “My Custom ENGLISH List”. “ws_opt_in”, by the way, is the name of the opt-in checkbox, as you already know. Since this checkbox is within the billing_address section, I made my guess (“Event data tracker > billing_address > ws_opt_in > Equals > true”), obviously wrong.

    Summing up, I want the opt-in checkbox work as expected, and being able to create condition number 3 properly, i.e, to validate whether the checkbox is checked or not before adding the contact to “My Custom ENGLISH List” or not.

    Thank you in advance for your help.

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  • Thread Starter codimex

    (@codimex)

    Hi again. I’ve tried several approaches to solve this problem and I can’t figure out how to make it work. This is the most sense-making automation, so far:

    1. Custom event > order_completed
    2. Event data tracker > items > url > Contains > /en/
    3. Contact attributes > OPT_IN > Is identical > Yes
    4. Then, add the contact to “My Custom ENGLISH List”.

    But this doesn’t work.

    I thought today’s update 4.0.2 would fix the issue or at least cast light on it, since the changelog reads “Bug fixes related to incorrect handling of opt-in status of shop customers in checkout flow”, but at this point, I have NO IDEA of how to add customers to a language-specific list when they check the opt-in checkbox in the checkout.

    Any help? Anyone there? :/

Viewing 1 replies (of 1 total)
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