Adding User to Zoom Meeting Does Not Work

  • Resolved limjimmy

    (@limjimmy)


    2 years ago

    My website has AutomatorWP (FREE version) installed, with Site connected with Zoom successfully in settings.

    Zoom is in Pro plan (Meeting).

    Zoom Meeting’s registration checkbox is enabled.

    When a guest purchases a product, AutomatorWP has logged that the user has been added to Zoom meeting, with error logs as follows:

    Meeting ID: <blank>

    Registrant ID: <blank>

    Join URL: <blank>

    Result: <blank>

    Could not add registrant to meeting, error received: Meeting is not found or has expired.

    How do I fix this?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @limjimmy ,

    Can you make sure the meeting is active?

    Please check that you have saved the action (so that the fields are saved) and then updated the automation.

    Hope it helps!

    Thread Starter limjimmy

    (@limjimmy)

    Hi Dioni,

    Could you elaborate on the meeting is active?

    The Zoom meeting, that is selected in the Automation action, is scheduled to be on a day in April 2023 . Does that count as an active meeting?

    I have saved the action.

    Plugin Author Dioni Sánchez

    (@dioni00)

    Hi @limjimmy

    Thanks for your reply.

    AutomatorWP checks if the meeting is active. Being scheduled, Zoom is not considering it as an active meeting.

    Best regards

Viewing 3 replies - 1 through 3 (of 3 total)
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