Adding to or changing an existing order

  • Resolved discountkoi

    (@discountkoi)


    3 years, 6 months ago

    I frequently have customers who decide to add something to their order after they submit it. I figured out that I can set the status to pending payment to modify the order, but I don’t see any way to charge additional funds due to the customer’s credit card.

    I’m using Stripe for payments so I don’t seem to have a full Stripe control panel to use in their system.

    Is there a way to do this ins WC, or perhaps a plugin? Thanks for any help.

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  • Nico

    (@nicolamustone)

    Automattic Happiness Engineer

    Hello there,
    What I would do in cases like this is to manually create a new order for them and set it as Pending Payment. They can pay for that order from their My Account page.

    Plugin Support abwaita a11n

    (@abwaita)

    Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, the above info was helpful!

    If you have further questions, please feel free to open a new topic.

    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
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