Adding the shortcode makes the page content go blank

  • Resolved mediathread

    (@mediathread)


    7 years, 6 months ago

    It also breaks the page structure – no widgets or footer shows up on that page either, though other pages without a Huge-IT form look correct.

    The page I need help with: [log in to see the link]

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  • Dear mediathread,

    Thanks for your post.

    Seems that there is a conflict of the plugin either with your theme or with one of the plugins added to your website. For checking that out could you, please, try to
    1) deactivate all your plugins except the forms and check if the same problem appears or not
    2) change your theme to one of the default WordPress themes to check if the issue exists or not

    We will wait for your results.

    Thanks

    Thread Starter mediathread

    (@mediathread)

    I’ve gone through the plugins deactivation process – that didn’t change the issue. In a default WP theme it won’t even open that page.

    Dear mediathread,

    Thanks for getting back to us.
    Could you, please, contact us directly for the dipper investigation of the problem?

    Include the link to this forum in your email.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
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