• Resolved depremz

    (@depremz)


    Firstly, thank you for all the effort and work with the printful plugin.

    I was looking at ways to automatically add shipping tracking info and email to customers without manually adding the tracking info that is sent to woocommerce?

    Is this a feature that you could provide in future release? I plan to use Advanced shipping tracking plugin for this.

    Thank you.
    Prince

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  • Hey Prince,

    Thank you for reaching out and for offering your feedback, we appreciate hearing from you!
    After an order is shipped out, we will send a status update that will appear on the order details, but you would need to set up any customer notifications (like emails) on WooCommerce directly, possibly with the help of some advanced shipping plugin, as we don’t yet have plans to implement such a feature in our plugin.

    Please keep in mind that we don’t guarantee compatibility with any other plugins.

    Feel free to also reach out to us at [email protected], if you have any additional questions or concerns! ??

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