• Resolved yash90

    (@yash90)


    Hey,

    Plugin is adding shipping cost after the decimal rather than before it.

    For example

    If the shipping cost is $5 and total cart value is $25.000, it will add shipping cost to $25.005

    Here you can see it – https://imgur.com/a/NkV0hkl

    I am using this plugin (Cities Shipping Zones for WooCommerce) for adding the shipping cost to cart of different loactions.

    I tried diactivating the plugin but that doesn’t resolve the issue.

    here is a website link – https://emporiolafortuna.cl/

    Please let me know how to resolve this issue as soon as possible.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gabriel – a11n

    (@gabrielfuentes)

    Hi @yash90 ??

    That’s strange! To provide you with guidance, please share screenshots of your current shipping zones configurations found under “WooCommerce > Settings > Shipping” settings so we can get a better idea of how things are set up right now? You can use Snipboard.io to send us the screenshots.

    Additionally, please provide us with your status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thanks!

    Thread Starter yash90

    (@yash90)

    Hi @gabrielfuentes

    I have attached the multiple screenshots of all the settings related to shipping.

    Here is a link – https://imgur.com/a/wLBBUEA

    Status report:-

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://emporiolafortuna.cl
    Site address (URL): https://emporiolafortuna.cl
    WC Version: 5.5.2
    REST API Version: ? 5.5.2
    WC Blocks Version: ? 5.3.3
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.4.4
    Log Directory Writable: ?
    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.3.29
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 20000
    cURL Version: 7.71.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.2.39-MariaDB-cll-lve
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.5.2
    WC Database Prefix: wp26_
    Total Database Size: 692.78MB
    Database Data Size: 686.41MB
    Database Index Size: 6.37MB
    wp26_woocommerce_sessions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp26_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp26_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp26_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    wp26_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_actionscheduler_logs: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    wp26_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_comments: Data: 0.11MB + Index: 0.09MB + Engine InnoDB
    wp26_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_mclean_refs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_mclean_scan: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_options: Data: 6.03MB + Index: 0.14MB + Engine InnoDB
    wp26_postmeta: Data: 10.09MB + Index: 3.73MB + Engine InnoDB
    wp26_posts: Data: 5.41MB + Index: 0.28MB + Engine InnoDB
    wp26_sbi_instagram_feeds_posts: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_sbi_instagram_feed_locator: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_sbi_instagram_posts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_term_relationships: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wp26_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_transbank_inscriptions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_trustindex_google_reviews: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_usermeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp26_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp26_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_wc_customer_lookup: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wp26_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp26_wc_order_stats: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
    wp26_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp26_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp26_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp26_webpay_rest_transactions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp26_wpr_rucss_resources: Data: 663.45MB + Index: 0.81MB + Engine InnoDB
    wp26_wpr_rucss_used_css: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 275
    custom_css: 2
    customize_changeset: 1
    elementor_library: 4
    nav_menu_item: 13
    oceanwp_library: 1
    page: 18
    post: 2
    product: 215
    product_variation: 40
    revision: 360
    shop_order: 338
    wpforms: 1
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (25) ###
    
    Livemesh Addons for Elementor: by Livemesh – 6.11
    All-in-One WP Migration: by ServMask – 7.45
    Cities Shipping Zones for WooCommerce: by Condless – 1.1.2
    Display PHP Version: by David Gwyer – 1.7
    Elementor: by Elementor.com – 3.3.1
    ElementsKit Lite: by Wpmet – 2.3.4
    Essential Addons for Elementor: by WPDeveloper – 4.8.2
    Smash Balloon Instagram Feed: by Smash Balloon – 2.9.2
    Media Cleaner: by Jordy Meow – 6.1.9
    Ocean Custom Sidebar: by OceanWP – 1.0.7
    Ocean Extra: by OceanWP – 1.7.8
    Ocean Product Sharing: by OceanWP – 2.0.0
    Ocean Social Sharing: by OceanWP – 2.0.0
    Ocean Stick Anything: by OceanWP – 2.0.1
    Plugins Garbage Collector (Database Cleanup): by Vladimir Garagulya – 0.12
    Premium Addons for Elementor: by Leap13 – 4.4.5
    Templately: by Templately – 1.3.0
    Theme My Login: by Theme My Login – 7.1.3
    Transbank Webpay REST: by TransbankDevelopers – 1.5.2
    Checkout Field Editor for WooCommerce: by ThemeHigh – 1.4.8
    WooCommerce: by Automattic – 5.5.2
    Widgets for Google Reviews: by Trustindex.io  – 6.7
    WP Rocket: by WP Media – 3.9.0.5
    Social Chat: by QuadLayers – 4.8.9
    WPForms Lite: by WPForms – 1.6.8.1
    
    ### Inactive Plugins (0) ###
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: CLP ($)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 0
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #1035 - /productos/
    Cart: #1036 - /carrito/
    Checkout: #1037 - /checkout/
    My account: #10 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: OceanWP
    Version: 3.0.3
    Author URL: https://oceanwp.org/about-me/
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: oceanwp/woocommerce/cart/mini-cart.php
    oceanwp/woocommerce/content-single-product.php
    oceanwp/woocommerce/loop/loop-start.php
    oceanwp/woocommerce/single-product/title.php
    
    ### Action Scheduler ###
    
    Complete: 97
    Oldest: 2021-07-01 17:25:42 +0000
    Newest: 2021-07-31 21:31:30 +0000
    
    Pending: 5
    Oldest: 2021-08-01 17:51:56 +0000
    Newest: 2021-08-06 15:09:54 +0000
    
    ### Status report information ###
    
    Generated at: 2021-08-01 09:33:32 +00:00
    
    • This reply was modified 3 years, 4 months ago by Yui.
    • This reply was modified 3 years, 4 months ago by Yui. Reason: formatting
    Thread Starter yash90

    (@yash90)

    Issue has been resolved

    Plugin Support Thu P. a11n

    (@thup90)

    Hi there,

    I’m glad you were able to resolve the issue. So I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Adding shipping cost incorrectly’ is closed to new replies.