Adding sales after the show

  • Resolved Graham

    (@1stnight)


    6 years, 8 months ago

    We’ve just finished our production of The Gondoliers using StageShowGold for our box office software. It went very well and I’m sure the interactive seating plan helped our record sales.

    As many groups do, we also sold tickets at the door and I now want to add them manually to get accurate figures for the box office returns.

    The Thew Gondoliers is still labelled “Active” as are the individual performances but only our next show appears when I go to add a sale.

    How can I add these sales?

    Graham

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Malcolm

    (@malcolm-oph)

    Performances “expire” a set interval after the start of the show, and cannot be edited or have sales added after that time. However you can change the expiry interval by setting a system constant (MJSLIB_ADMIN_EXPIRETIMEOFFSET) which sets the time interval, in seconds, before the performance expires, but only if you are logged in. If you make this interval long enough you will be able to add new sales.

    A typical definition of the constant is as follows:

    define(‘MJSLIB_ADMIN_EXPIRETIMEOFFSET’, 100000);

    Thread Starter Graham

    (@1stnight)

    Thanks Malcolm. I’ll try that.

    Graham

    Thread Starter Graham

    (@1stnight)

    I can’t get this to work for me.
    I’ve added the lines:

    //Extend life of show//
    define(‘MJSLIB_ADMIN_EXPIRETIMEOFFSET’, 40000000);

    to stageshow-wp-config.php and tried various values for the constant, but I can only see the current show when I go to add sales.

    Any suggestions would be most welcome as our treasurer is getting quite twitchy….

    Hey,

    I believe the line should be

    define('STAGESHOWLIB_ADMIN_EXPIRETIMEOFFSET', 86400); /*24 Hours/*

    Thats what I have in my stageshow-wp-config.php.

    Does this help?

    Chris

    Thread Starter Graham

    (@1stnight)

    Thanks again Chris. That did it.

    Graham

    No worries,

    Glad I could help.

    C

Viewing 6 replies - 1 through 6 (of 6 total)
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