• Resolved subcultz

    (@subcultz)


    hi i have had serious issues with woocommerce page, it took my entire site down last week while trying to update a plug in, now its back up but have lost the ability to add prices and % fees to cover paypal etc. any ideas ?

    • This topic was modified 4 years, 4 months ago by subcultz.

    The page I need help with: [log in to see the link]

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  • AJ a11n

    (@amandasjackson)

    Hi @subcultz

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    laceyrod

    (@laceyrod)

    Automattic Happiness Engineer

    Hi @subcultz,

    I hope you were able to get to the bottom of the issue!

    This thread has been inactive for a bit, so I’m going to mark it as Resolved now. Please feel free to open a new thread if you have any further questions or are still having troubles with this.

    Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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