adding plugin button to dashboard

  • site

    I have contacted support regarding my misisng plugin button from the dashboard

    The response I was given is as follows:

    3.You have full admin rights to the control panel and are not limited in any way. To install a plugin, select plugins from the left menu, then ‘add new’. this will open the repository and you can select any one you like to install.

    After logging on I am still unable to view the button or install plugins

    please advise If i am able to add this button. after several hours of going in circles I decided to join the forum. i am using ‘billie’ 4.3

    Please advise. -Kim

Viewing 4 replies - 1 through 4 (of 4 total)
  • lisa

    (@contentiskey)

    can you login to the dashboard to see the USERS section?
    is your user name set up with ADMINISTRATOR?

    do you see the section on the left side of of the dashboard the has the word PLUGINS?

    Thread Starter kymmstar

    (@kymmstar)

    the dashboard does not have the USERS section
    i am not sure of my rights however the email stated i have ‘full admin rights’
    on the left section of the dashboard the word PLUGINS is not appearing.

    please advise. – Kim

    please post a screenshot of your dashboard

    lisa

    (@contentiskey)

    if you are unable to see USERS and PLUGINS, it sounds like you might not be setup as an ADMINISTRATOR. Can you see the area called APPEARANCE? Can you access WIDGETS or the CUSTOMIZER?

Viewing 4 replies - 1 through 4 (of 4 total)
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