Adding payment information missing

  • Resolved jerbnl

    (@jerbnl)


    4 years, 10 months ago

    Hi Support,

    We are missing the ‘Adding payment information’ in ad Facebook management.
    The advertising/pixel is not collecting any data… What is going wrong?
    https://snipboard.io/ex9P2F.jpg

    Adding payment information is in Dutch = “toevoegen van betalingsgegevens”.
    We have set the date to maturity
    .
    With best regards,

    Jerry

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi @jerbnl,

    Thanks for reaching out. Happy to help you with this!

    So that we can have a more detailed discussion within the context of your site specifically, can I get you to please open up a support request with us here?
    https://skyverge.com/contact/

    Make sure to mention me so I can grab it when it comes in!

    Thanks!

    Marcus
    SkyVerge

    Thread Starter jerbnl

    (@jerbnl)

    Hi Marcus,

    SURE! Done:)

    We are having the same issue @skyverge

    Pixel is not collecting data on IC, ATC, Purchases?

    It does not look like theirs an option for a premium paid plugin that will not have issues like this?

    *we just submitted a support ticket

    • This reply was modified 4 years, 10 months ago by Team Conectar.

    @skyverge I did not mention you for the support ticket however, can you please assist me also? Thank you

    Hi @team-conectar,

    Thanks for reaching out here. Happy to take a look at this for you as well!

    Would you please confirm that you have received a reply from one of us at SkyVerge from your support request?

    If not, would you please go ahead and submit another here and mention “Marcus” so I can grab it? (Sorry to make you do this again if you haven’t heard back yet!)
    https://skyverge.com/contact/

    Thanks!

    Marcus
    SkyVerge

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Adding payment information missing’ is closed to new replies.