Adding Image Coming Up Blank

  • Resolved mcockrum

    (@mcockrum)


    7 years, 6 months ago

    Hello! I’ve recently started using a blog I’ve had forever (and had Photodropper on forever) and when I went to find an image, I get the following image to appear. Not exactly sure what’s causing it. I’ve disabled the caching plugin I use (WP Supercache) and have uninstalled/reinstalled it from within WP itself. Any ideas? Are there settings somewhere that should be deleted that don’t delete when I delete the plugin itself from within the site management?

    What’s showing up: https://imgur.com/a/qOahF

    Thanks in advance!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author photodropper

    (@photodropper)

    Hey there, thanks for using PD!

    I’ve been pushing some updates that may have caused a few issues but I *think* it should be fixed – are you still seeing this issue?

    If so, let me know and I’ll be happy to work with you to get it fixed ASAP!

    • This reply was modified 7 years, 6 months ago by photodropper.
    Thread Starter mcockrum

    (@mcockrum)

    Yep, still happening. I went and checked for updates and it says it was last updated 4 days ago (I installed that one yesterday).

    Plugin Author photodropper

    (@photodropper)

    Thanks, looking into it now!

    Plugin Author photodropper

    (@photodropper)

    Just pushed an update, can you try refreshing the page and re-opening PhotoDropper? No plugin update necessary. Let me know how that goes!

    • This reply was modified 7 years, 6 months ago by photodropper.
    Thread Starter mcockrum

    (@mcockrum)

    So opening up in Firefox had the same thing happen. Switched to Edge and it came up fine, let me login and search for an image. Switched back to Firefox and same thing, blank page.

    Thread Starter mcockrum

    (@mcockrum)

    Well, blank Photodropper window (in the page) I should say.

    Plugin Author photodropper

    (@photodropper)

    Hm – any chance you just need a cache refresh in Firefox to force the new code to load?

    One of these should do it (depending on your operating system):

    Windows: Ctrl + F5
    Mac/Apple: Command + R

    Thread Starter mcockrum

    (@mcockrum)

    That did it! Thank you so much!!!!

    Plugin Author photodropper

    (@photodropper)

    Awesome, thanks for your patience and please let me know if you have any issues or even just suggestions. Working heavily on PD right now.

    You can always reach out at [email protected] as well. Enjoy!

Viewing 9 replies - 1 through 9 (of 9 total)
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