Adding HTML page and supporting docs into FTP and getting 403 error

  • I have a wordpress site at rinzeldesigns.net. I’ve followed tutorials to add an HTML page and supporting files into the “public_html” folder from the FTP. Side note, I created this content outside of wordpress and am not looking for the wordpress theme or template to be applied to this previously created page. After adding the files and supporting documents I’m getting a 403 error on that page. I’ve done several searches on 403 errors, but none seem to pertain to this issue. Any help solving this would be greatly appreciated. Thanks!

    The page I need help with: [log in to see the link]

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  • Have you already solved the problem? Because when I call up the link, I see a web page and not a 403 error.

    If the problem persists, I would recommend that you contact your host’s support team. As the file is outside of WordPress’ sphere of influence, they won’t be able to help you more precisely.

    Thread Starter judahrinzel

    (@judahrinzel)

    Yes, thank you! It was a permissions issue that the hosting company was able to fix.

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