Adding donation remove other products in cart

  • Resolved amanda3ip

    (@amanda3ip)


    6 months, 2 weeks ago

    Hello,

    I’ve just updated my WordPress to the last version (6.6.1) and woocommerce too (9.2.3). Your plugin is on 4.4.1.

    I add a product to my cart, and inside the cart page I have the donation form. When I fill the amount, it redirects to the checkout but removing the product that I had in my cart before.

    Any solution about that? In other versions works fine.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Any solutions? I have the same issue

    Plugin Author rajkakadiya

    (@rajkakadiya)

    Hello,

    Thank you for reporting this!

    We have tested various scenarios but have not been able to replicate this issue. For more in-depth troubleshooting, could you please provide temporary access to your site? This will help us investigate the problem directly and find a solution.
    Please provide login access and contact us at [email protected].
    Looking forward to your reply!

    Plugin Author rajkakadiya

    (@rajkakadiya)

    Hello @amanda3ip and @jenudsblog

    Thank you for providing the access credentials. We needed access because the issue was not replicable in our testing environment. After troubleshooting the problem on your site, we’ve identified the issue and made updates to the plugin. Please update the plugin to the latest version.

    If you encounter any further issues after the update, feel free to reach out to us at [email protected], and we will assist you promptly.

    Thread Starter amanda3ip

    (@amanda3ip)

    Hi,

    I’ve update the plugin and it works fine! Thanks for your fast response!

    Best regards

Viewing 4 replies - 1 through 4 (of 4 total)
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