• As can be seen below, beacon allows you to add topics that get translated directly into tags on the Helpscout backend. However, there is not a setting for this and since you have already initialized the config it cannot be added to later. Do you have any recommendations for how to add topics?

    HS.beacon.config({
        color: '#cacaca',
        translation: {
          searchLabel: 'En que podemos ayudarte?',
          searchErrorLabel: 'Lo sentimos, hubo un error con tu busqueda'
        },
        topics: [
          { val: 'need-help', label: 'Need help with the product' },
          { val: 'bug', label: 'I think I found a bug'}
        ],
        attachment: true,
        instructions:'This is instructional text that goes above the form.'
      });
  • The topic ‘Adding Beacon Topics’ is closed to new replies.