Adding an attribute removes all variations.

  • Resolved dev2host

    (@dev2host)


    8 months, 3 weeks ago

    Hello, there is a super annoying issue that we cannot solve. Example:
    We might have, say 50 variations. If we add a new attribute for the same product, then it wipes out all variations and the only way to get them back is to manually re-add them.

    Secondly: We would like the woo featured image to be the first one that appears before the slider starts. How can we accomplish this?

    Thanks very much, dev2host

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Mamunur Rashid

    (@mamunur105)

    Could you please verify the default behavior of WooCommerce? If it turns out to be an issue with our plugin, kindly provide a screen recording so we can accurately identify the problem.

    The issue is when we add a new attribute, it will reset the variation products.

    Thread Starter dev2host

    (@dev2host)

    Hi Mamunur,

    We are not going to post a screen recording on your support forum for security reasons.

    This is a huge issue. Every time a new attribute gets added to woo, it wipes out all your plugin variations for the same product. On some products we have 60 variations+. So we have to re-do these each time. Please can you send me a direct email, so we can communicate that way. I can even give you access to our staging site.

    This is very important for us to fix.
    Thanks

    Thread Starter dev2host

    (@dev2host)

    Please email me your skype ID so we can show this issue to you via screen share.

    Thread Starter dev2host

    (@dev2host)

    Is there a faster more direct way to get support on this issue?

    Plugin Support Mamunur Rashid

    (@mamunur105)

    After create the ticket Provide the ticket number here.

    Please check the screenshot: https://prnt.sc/DqAwrJgHIeuT

    Thread Starter dev2host

    (@dev2host)

    Mamunur,

    After much trouble shooting our issue was not cause by your plugin. It was being caused by a different plugin. Please mark this as resolved. Sorry for wasting your time.

    Plugin Support Mamunur Rashid

    (@mamunur105)

    Marked as Resolve.
    If you have further question. Don’t hesitate to contact with us.

Viewing 8 replies - 1 through 8 (of 8 total)
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