Viewing 8 replies - 1 through 8 (of 8 total)
  • Jessica Oros

    (@jessica-o)

    Hey there,
    Under Memberships > Payment Settings, you can find the “Show Billing Address Fields” dropdown underneath the Accepted Card Types.

    Hope that helps!

    Thanks,
    Jess

    Thread Starter flix1108

    (@flix1108)

    Hi Jess, by the way Paid Memerships Pro is amazing. for some reason the check box for show biling address is not there i am updated to the latest version of the plugin, do i need any add ons to make it work, or what do i need to do to make it show up.

    Thank you so much for your time.
    Tony

    Great H-master

    (@great-h-master)

    Hello Tony,
    I’d just like to confirm, with the payment type set as Stripe, you don’t see the dropdown to show the Billing Address fields? Could you take a screenshot? Thanks.

    Thread Starter flix1108

    (@flix1108)

    yes no checkbox, take a look

    Jessica Oros

    (@jessica-o)

    Try switching your payment gateway to “Testing”, update, then switch back to Stripe. I actually just had this happen and that solved it ??

    Hope that helps!

    Thread Starter flix1108

    (@flix1108)

    Thank You Jessica, it worked but only when in testing mode, so you have to click on the box and change it to yes, then save it and when you change it to Stripe, it dissappears again, but it worked.

    Slocum Studio

    (@slocumstudio)

    Hi flix1108,

    Jason, lead developer, is aware of this bug and should be addressing it in the next version I believe. For anyone reading this, Jessica is correct. For the time being, if you switch to another gateway and then switch back to Stripe (you don’t have to save here, just simply select a different payment gateway in the dropdown), the “Show Billing Address Fields” field will appear.

    Thanks

    Marking this as resolved.

Viewing 8 replies - 1 through 8 (of 8 total)
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