Adding additional message doesnt work as expected

  • Resolved ahanastorepro

    (@ahanastorepro)


    9 months, 1 week ago

    Hi team,

    I was trying to add additional content to my Registration Approved email using the hook new_user_approve_approve_user_message . But the email doesn’t render the html content i added in the function as you can see in the screenshot https://prnt.sc/8T9k_xU3beIk . All my website used similar header and a footer content in an email . How can i render html content to the email? Please provide us a reply asap.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @ahanastorepro,

    Thanks for contacting us,

    I hope you are doing well, We’ve informed our technical team about your issue, and they will work on it promptly. When we receive their response, we will get back to you. Our team is here to assist you.

    Thanks & Regards
    WP Experts Support Team

    Thread Starter ahanastorepro

    (@ahanastorepro)

    Hi Team,

    Looking forward to hearing from you soon.

    regards,

    Ahana

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @ahanastorepro,

    Please use the following hook to add or update the content of user user-approved email.

    Here is the code:

    add_filter(new_user_approve_approve_user_message_default, function($message) {
          
          return $message;
    });


    If you have any questions, feel free to reach out. We’re here to assist you.

    Thank you

    Thread Starter ahanastorepro

    (@ahanastorepro)

    I tried adding the content using this hook. However it is causing an error on user approval. On user approval the admin page goes blank with errors as in the following screenshot https://prnt.sc/VVU6S-Q2Zbki

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @ahanastorepro,

    We have to check this and we will keep you updated on this.

    Thank you

    Thread Starter ahanastorepro

    (@ahanastorepro)

    Hi, I hope you could provide a result asap. Thank you in advance.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Hello @ahanastorepro,

    Sorry for the late reply, To escalate your case, please create a ticket on our official website so that we can connect you directly with our Technical team.

    Looking forward to getting your issue resolved.

    Thank you

    Thread Starter ahanastorepro

    (@ahanastorepro)

    Thank you. I have created a ticket in the official website. I hope this could be figured out soon.

    Plugin Support Mirza Hamza

    (@hamza1010)

    Sure, we have replied to the support ticket. Please follow up there.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Adding additional message doesnt work as expected’ is closed to new replies.