Adding a vendor

Hello,

Welcome to WC Marketplace, happy to know that it’s serving your business plans. Please find the answers below:

1. This is a very basic feature and seems to be working fine on my end. By any chance, are you using any other multi-vendor plugin. Try to deactivate all plugins other than WooCommerce and WC Marketplace plugin. If the issue is fixed, try activating them one by one to find the culprit and do let me know about your findings.

2. We are working on a setting panel so that admin can change the term vendor as per their need but it would take sometime as the idea is not only change the term in front-end but also in back-end. Though you can achieve this via language files. Here is the thread link about the steps that you need to follow for this change: https://wc-marketplace.com/support-forum/topic/how-to-change-vendor-to-something-else-on-the-product-page/

If you face any issues, do let me know. I am also available for a live chat over the official sitehttps://wc-marketplace.com/.

Regards,
Sandeep

Hello,

Just thought to drop in and inquire if you have been able to review my last message. For now I am marking this topic resolved but do reach out with your thoughts once you check it.

Regards,
Sandeep

Hi Sandeep,
thank you for your reply, however the issue is not yet resolved. I deactivated the additional plugin I had which is the Woocommerce easy booking plugin, but the issue still unresolved, the vendor still does not appear in the vendor list? Is it the theme that I have installed too? DIVI?

Hello,

I am sorry to hear that. Have changed the topic status to unresolved, let’s get the issue fixed first. Divi theme works well with WCMp, check the demo setup here.

Admin credentials: demo/demo
Vendor credentials: Chris/Chris

I think we are having a conflict issue with some other plugin. Can you reach out via live chat support on the official site: https://wc-marketplace.com/, that would help us to get this fixed quickly.

Regards,
Sandeep

Hi Sandeep, thanks for your fast response, I deactivated the Divi theme and now it works! I will purchase a new theme, do you know if the Bazsok theme is compatible with the WCMP plug in? https://mpcthemes.net/products/?product=blaszok
Thank you again, Ayelet

Hello Ayelet,

I am sorry to hear that the issue was from the theme end. At WCMp, we care for your hard earned money and so I wouldn’t like you to buy another theme rather given the fact that Divi theme is so popular, I would like to add compatibility support for the theme.

Of course, I need your help here- depend on whether your campaign/project allows you to invest sometime with us to get the fixed. This would help other community users who already have Divi theme. If that sounds good, please ping me over live chat here: https://wc-marketplace.com/.

I haven’t tested the plugin with blaszok but some of themes where I see it working fine include Flatsome, Avada, Salient, Enfold.

Looking forward to your cooperation.

Regards,
Sandeep

Hello Ayelet,

Thanks for your cooperation over the live chat. I already shared the Blaszok theme setup details over email, hope you have checked it. So, I am marking the topic resolved.

Do reach out if you face any issues.

Regards,
Sandeep

Hi Sandeep, thank you for checking it however after purchasing the theme and starting to play with the configurations it seems that the WC marketplace plugin conflicts with the homepage ‘grid’ and the ‘essential grid’ add on for the homepage. When I deactivate the plugin then the homepage grids work!

Please if you can fix this or unfortunately will have to deactivate the plugin…thanks!

Let me check those templates Ayelet because the one that we picked didn’t faced any conflict issues. Hope you saw this in the demo setup URL I sent you the other day.

Regards,
Sandeep

the theme is still Baszok but when I choose to use “Essential Grid” for the homepage or even the theme basic Grid for the homepage the plugin conflicts and doesn’t show
thanks!

We are working on the tests as per your feedback. Would keep you posted.

Regards,
Sandeep