Adding a product to cart fails on subdomain

  • Resolved burner9000

    (@burner9000)


    4 years, 2 months ago

    when adding to the cart the button works as normal but the product does not add to the cart when clicking the modal.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author tcpteam

    (@tcpteam)

    Hi @burner9000 ,

    Sorry for my late reply.

    Woocommerce basically using cookies to detect whether or not the product is add to the cart. When you add cart to the current product, the cookie domain will only appear in this 20dos-give-away.rodburn.com.au domain. This can be seen when you use https://20dos-give-away.rodburn.com.au/cart/ , you will see that product inside the cart.

    We need to set the cookies domain to .rodburn.com.au in order fix this issue.

    eg: go to wp-config file, add in define('COOKIE_DOMAIN', '.rodburn.com.au.'); to support multiple subdomains for your site.

    Please try this in your localhost first to avoid any breakdown in your live website.

    • This reply was modified 4 years, 1 month ago by tcpteam.
    • This reply was modified 4 years, 1 month ago by tcpteam.
    • This reply was modified 4 years, 1 month ago by tcpteam.
    Thread Starter burner9000

    (@burner9000)

    Are you aware that your email on your site fails to reach a destination? Do you have an alternative email address?

    Plugin Author tcpteam

    (@tcpteam)

    oops, we are sorry for the inconvenient caused. You can contact us through [email protected].

Viewing 3 replies - 1 through 3 (of 3 total)
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