• Resolved innuvo

    (@innuvo)


    Hi there,

    Is there a way to add a “processing fee”?

    The reason i ask is that I am using this plugin to allow users to pay their invoices via Stripe for added features, rather than just Bank Transfer as current.

    The issue I have is that Stripe are taking 1.4% plus 20p per transaction.

    Now, I need to be able to add an option to charge the client an extra 2% if they decide to use this method of payment.

    But at present, there is no way to do this – so I will refrain from using this for now unless I can find a solution.

    In this in stance, its for clients who will enter a custom amount.

    Any ideas greatfully received – I was using paypal for this but it was charging too much so wanted a better solution.

    Thanks

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Hi,

    The reason i ask is that I am using this plugin to allow users to pay their invoices via Stripe for added features, rather than just Bank Transfer as current.

    The issue I have is that Stripe are taking 1.4% plus 20p per transaction.

    Now, I need to be able to add an option to charge the client an extra 2% if they decide to use this method of payment.

    Unfortunately at present there is no option in the plugin to allow a fee charge. However you might be able to add a note to notify the clients about your terms and conditions. In your terms and conditions you might include a note about the 2% charge fee added to the final cost if the client decides to pay their invoices via Stripe.

    Would the above work for you?

    Regards

    Thread Starter innuvo

    (@innuvo)

    That wouldn’t work unfortunately as I need the charge to be automatically applied when they enter their total or when they click “pay now”.

    The PayPal plugin I use now does this for me automatically so for the moment I think I am going to have to revert to that method.

    I can’t risk someone paying me a £1500 invoice using their card only to lose £20 of it in fees to stripe.

    If this is something that you will consider adding then I may come back to the plugin a little further down the road.

    Thanks for your reply however, it is appreciated.

    Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for getting back. I have submitted a message to the developers to investigate further your request.

    Kind regards

    Plugin Author mra13

    (@mra13)

    Stripe didn’t use to offer an option for adding a processing fee (not sure if that changed). The solution for the stripe product is that you would apply that 2% to the price of the product. So when someone pays using the stripe payment button, they will be charged the amount that includes the 2% fee.

    Your current bank transfer doesn’t go through this plugin. So that is unaffected.

    Thread Starter innuvo

    (@innuvo)

    Unfortunately, I can’t do that as I am using the “Custom Amount” option, as all of my invoices vary in cost. No one is generally the same.

    I get that Stripe can’t offer a way of adding a fee, however, is there a way to do that to automatically add a processing fee onto the total before they click “pay now”.

    I genuinely think that this would be a good idea for your plugin, as its quite common that people will want to add this onto the costs

    Plugin Contributor Alexander C.

    (@alexanderfoxc)

    You can add 2% tax for your product. This should cover both Stripe processing fee of 1.4% and 20p per payment. This “tax” would be your “processing fee” in this case.

    Thread Starter innuvo

    (@innuvo)

    ok that is great, good idea. The issue I now have is that I need to translate the word “tax” to “Processing Fee”. Using the normal string replace function isnt working.

    Is there a way that this text can be altered within the plugin instead then? So that I can replace?

    Really appreciate you guys helping here

    Plugin Author mra13

    (@mra13)

    Customization of text labels can be done by customizing your copy of the language file. So you can create a language translation file that you put in the languages folder of this plugin. It will take all the strings and apply to your install. Have you ever translated a plugin before?

    Plugin Support mbrsolution

    (@mbrsolution)

    Hi @innuvo, have you been able to resolve your issue?

    Regards

    Thread Starter innuvo

    (@innuvo)

    I have never customised like this before, so nope, I havent managed to resolve this yet.

    Any chanceof a bit of help in doing this? I am still seeing “tax” but for now, I am just telling users that pay via this option that for now, tax is “processing fee”.

    Thread Starter innuvo

    (@innuvo)

    I have done this, for now, just using CSS thinking about it. Its a workaround, but does the job for now.

    .asp_price_tax_section {
    	display: none;
    }
    
    .asp_under_price_line::before {
    	content: "2% Processing Fee";
    }
    Plugin Support mbrsolution

    (@mbrsolution)

    Hi, that is good to know that your custom CSS is helping you.

    What language is your site currently using?

    Regards

    • This reply was modified 6 years, 2 months ago by mbrsolution.
    Thread Starter innuvo

    (@innuvo)

    Its English. No other languages at all are in use.

    Plugin Contributor Alexander C.

    (@alexanderfoxc)

    Nice solution with CSS, but the word “Tax” still gonna be displayed in payment receipts, emails etc.

    There is a new version of the plugin coming soon (within couple of days). In it, “Tax” and “Shipping” words will become editable via this free addon: https://s-plugins.com/stripe-payments-custom-messages-addon/ . This should make the thing work like you want, so just hold on until it’s released. You will also need to remove those CSS additions as well as they won’t be needed any longer ??

    Thread Starter innuvo

    (@innuvo)

    yeah i knew that, but at least the front end it looking ok.

    I look forward to the update, this is definitely, 100% enhancing the plugin.

    Excellent work

Viewing 15 replies - 1 through 15 (of 19 total)
  • The topic ‘Adding a Processing Fee’ is closed to new replies.