Adding a new field to problems

  • Resolved coecc

    (@coecc)


    4 years, 7 months ago

    Hi,
    we are working with Nanosupport for creating a helpdesk for coursework.

    Is it possible to configure the plug in or code to add new fields when adding a problem?
    For example, a textbox or drop down list to select a hardware device being reported.

    Also do you know whether it would be difficult to simply change the field “Department” to “Problem type”?

    Many thanks,
    Emily

Viewing 1 replies (of 1 total)
Viewing 1 replies (of 1 total)
  • The topic ‘Adding a new field to problems’ is closed to new replies.