Adding a Glossary Term makes entire text area disappear where term is found

  • Resolved jmlefelar

    (@jmlefelar)


    2 years, 6 months ago

    I had high hopes of trying the Glossary plugin by codeat. Supposedly does exactly what we want. I am trying the free version as a test: Added categories and a couple of terms – easy. Enabled the use on pages in the Glossary->Settings. Added a text area and used the glossary term in the sentence. I am expecting a tooltip to show for the term in the sentence to demonstrate basic functionality.
    When I do this, the entire text area does not show.
    When I delete ONLY the term in the sentence the text area does show.
    I am sure the behavior is proving that the glossary finds the term – it just seems to whack the display of the text box.
    I am using Elementor with the Neve Pro theme. Basic stuff here. I’m not a developer.
    One thing I am noticing is that for the page editor, I see the “Glossary Post Override” setting area with the on/off toggle for “Disable Glossary for this Post” (despite it being a page) setting, but non of the other choices to disable categories or terms as in the documentation, I also do not see the settings to control the glossary tooltips on the main Pages or Posts sections on the Dashboard. I have updated everything – my install was just done today.
    I am so disappointed and hope you can help me get this working so that we can purchase this. If it would work, it would be really great for our site!
    If you offer advice I would appreciate specifics on how to turn on error reporting as I am not a developer.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,
    it is not clear to me what is the problem.
    Did you create a Glossary term and in a post type enabled you have a text with that term?
    Can you write in few words the various steps you are doing?
    Also a link to the page with the issue it is possible?

    Thread Starter jmlefelar

    (@jmlefelar)

    Thanks for the prompt reply! The page is https://mogproject.org/contact/.
    Steps:
    1) Install Glossary and Activate – success
    2) Add Categories via WordPress Dashboard: Glossary->Categories. I added several with no parent. – success
    3)Added a Term via Dashboard: Glossary->Add Term: added the term “Acute” in one of my glossary categories from step 2. I was shown an edit panel that looks like I am adding a post. I added the definition in the text area for content. The settings I saw there for the glossary were: “Glossary Post Override” section with aa a toggle, “Disable Glossary for this Post”. I did not turn this on. I published this and was able to view it at the URL that was assigned: https://mogproject.org/glossary/acute/.
    4) Then I wanted to test the ability for the tooltip to show up in text on a page of mine. I enabled the following settings on the Dashboard: Glossary->Settings: Under the “Settings for Post Types”, “Enable in”, I toggled the following: “Page (page)”, “Custom Layout (neve_custom_layouts)”, “Custom Code (elementor_snippet)”, “Glossary Term (glossary)”, “Font (elementor_font)”. Under “Enable also in following archives”, I toggled on “Home”, “Category archive”, “Tag archive”, “Glossary archive”, “Glossary Taxonomy”. I toggled on the “Glossary Alphabetical order in Glossary Archives”. Then I saved these settings.
    5) Next, I went to my dashboard to edit the page, https://mogproject.org/contact/. I use the Elementor Pro editor. I added a “Text Editor” box and typed in “MOG-AD relapses can be acute, so please take care.”. I press update and go to view it. The entire sentence in the published page is not there.
    6) I go back and edit the page again. I remove the word “acute” from the sentence in the text editor and update the page. I now see the sentence, “MOG-AD relapses can be, so please take care.” visible on the published page”.

    I really think that the glossary is finding the term “acute” in that text but when it goes to replace the word “acute” with a link to my glossary term post for “acute” (https://mogproject.org/glossary/acute/), it botches the whole content of that section. I have no proof of that, but could you please help me understand why this is happening or how to get data to you so that you can fix it? Is it the Elementor editor or Neve Theme that is the problem?
    I appreciate any help you can provide.

    The page doesn’t contain the term so I am not able to see the problem.

    Anyway this can happen with page builders that change the wordpress page flow, for this reason in the pro version there is a shortcode https://docs.codeat.co/glossary/shortcodes/#parse-content-premium that ignore the post type setting you mentioned and just execute it in the paragraph you want https://docs.codeat.co/glossary/shortcodes/#parse-content-premium

    Closing after 2 weeks

Viewing 4 replies - 1 through 4 (of 4 total)
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