Adding a downloadable pdf manually to a past order

  • Resolved Soprano

    (@soprano)


    8 months, 4 weeks ago

    Hey everyone,

    I’m trying to create a woocommerce product that sells a few digital pdfs. I know how to sell a downloadable + virtual product.

    The problem is that some of the pdf’s within the product will be accessible and downloadable immediately after the purchase. But one of the pdf’s needs to be customized manually and sent to the customer at a later date.

    I could obviously just email them the PDF file directly, but I need the file to appear within the ‘Downloads’ section of the My Account page to centralize all the files associated with the order.

    How would I go about doing this? Is there a plugin or script that’s available for this feature? Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Shameem R. a11n

    (@shameemreza)

    Hi @soprano,

    Your situation is a bit unique, but it’s definitely doable. There isn’t a direct feature in WooCommerce to add a downloadable file to an order after it’s placed, but you can accomplish this in several ways.

    You can use the Order Attachments for WooCommerce plugin to add downloadable files to an order.

    Another option is to consider creating a standalone product for the customized PDF. Set it as a virtual product and keep it hidden from the store.

    After the order comes through, edit the order to add this product once the PDF is ready and mark it as “completed”.

    Remember to send the updated order details or a notification to the customer from the action menu during the update. This ensures the file appears in the “Downloads” section and in the email notification.

    I hope this helps! Please let us know how it goes or if you need further assistance.

    Thread Starter Soprano

    (@soprano)

    Thank you @shameemreza, the Order Attachments plugin would be exactly what I need. I’ll give that a go. Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)
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