Adding a custom contact attribute

  • Resolved geistesblitzer

    (@geistesblitzer)


    1 year, 6 months ago

    My store offers a wholesale discount to customers which have been pre-approved for a wholesale customer group. I want to send a wholesale newsletter to these customers and therefore need this information (wholesale customer or not) in Brevo/Sendinblue. How can I do this with this plugin?

    Things that I’ve tried:

    • Signing these customers up to a different list – this isn’t directly supported, so I tried to override the listId parameter in the settings from wp_options based on the customer. While this used to work in previous plugin versions, this doesn’t work anymore because this setting isn’t actually used. Is there any other way to manually specify a different list for specific signups?
    • Setting a custom contact attribute when creating the customer – there are no WordPress filters for this in the plugin – but the API endpoints used (/events/) don’t seem to support additional attributes anyway.
    • Setting a custom contact attribute after creating the customer (e.g. on order status change) – this fails if the customer has not accepted DOI yet, as no data will be updated in this case.

    How can I add this information to my contacts in Brevo/Sendinblue?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi @geistesblitzer,

    Thanks for contacting us ! Unfortunately, we do not have a workaround for generating a coupon code, but you can eventually find a coupon code generator plugin (although I do not know any) that is listed on Zapier.com or Make.com.

    Then, you can build an integration through Zapier or Make, so you can sync the generated coupon codes to your contacts in your Brevo account.

    Best Regards,

    Alexis

    Thread Starter geistesblitzer

    (@geistesblitzer)

    Hi @alexisbienayme,

    my question wasn’t about coupons at all – did you respond to the wrong question perchance?

    Edit: I can see how the wording “discount” may have led to confusion – all the discounting is handled by WooCommerce, I only need to know whether a customer is part of a specific group in Brevo.

    To simplify: My store has two customer groups (which are shown different content). How can I distinguish between these two groups when synching contacts to Brevo, to have this information available when sending out newsletters?

    Daniel

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hi Daniel,

    Thank you for these clearer explanations. Currently, we don’t have the ability to distinguish contacts from our Woocommerce plugins according to the groups, but I’ll pass on your need to our Product team with a view to improving our features.

    Best Regards,

    Alexis

    Thread Starter geistesblitzer

    (@geistesblitzer)

    Hi @alexisbienayme,

    thanks for the response. Any chance I could any kind of additional information to specific contacts then? Be it a custom attribute, a custom value, adding to specific list, simply by setting a flag … anything?

    Daniel

    Plugin Support alexisbienayme

    (@alexisbienayme)

    Hello Daniel,

    The solution I see at the moment would be to use the API, and therefore the endpoint which consists of adding a contact to a list, or updating it.

    Don’t hesitate to consult this documentation here : https://developers.brevo.com/reference/getting-started-1

    I remain at your disposal for any information and wish you a very good day.

    Best Regards,

    Alexis

Viewing 5 replies - 1 through 5 (of 5 total)
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