• Resolved elventustech

    (@elventustech)


    Currently on the linked page we only have an email address as a contact option and was wondering how we can implement more contact options, I have tried using the editor to add more blocks but do not get any choices.

    Is there a way to add another contact option and if so how can I do it?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Sandip Mondal – a11n

    (@sandipmondal)

    Hi there,

    Currently on the linked page we only have an email address as a contact option and was wondering how we can implement more contact options, I have tried using the editor to add more blocks but do not get any choices.

    I understand that you want to add more fields on the checkout page such that you have multiple contact options.

    The checkout block and the default WooCommerce checkout only have the option for an Email address as the checkout.

    If you want to add more fields on the checkout form then you will need to use a plugin to achieve that. I’d recommend you to use Checkout Field Editor to add more fields on the checkout page.

    You can learn more about Checkout Field Editor on this document:
    https://docs.woocommerce.com/document/checkout-field-editor/

    I hope this helps!

    Thread Starter elventustech

    (@elventustech)

    I have tried using the Checkout Field Editor however with the WooCommerce Blocks plugin and have created a checkout form however It is still not allowing me to add another Contact Option, would you be able to provide insight on how to add them using it?

    Plugin Support con

    (@conschneider)

    Engineer

    Hi @elventustech

    Slick site, mate :).

    It is still not allowing me to add another Contact Option, would you be able to provide insight on how to add them using it?

    There is no specific field for contact options. So what I would do is to use a text field and provide a corresponding label. Something like “Additional contact info”.

    When you say “Contact Option” – what do you have in mind exactly?

    Kind regards,

    Thread Starter elventustech

    (@elventustech)

    We would like to have an option for users to submit their Discord ID so we can automate role assignments, I’m not a front-end engineer but have been asked to do this, How would I add the text field and label?

    Plugin Support Daniyal Ahmed (a11n)

    (@daniyalahmedk)

    Hi there,

    Thanks for getting back to us.

    Sure, that’s possible to do that by using our plugin called “Checkout Field Editor” :

    https://woocommerce.com/products/woocommerce-checkout-field-editor/

    Once install/active the plugin, you will be able to add the field by going to WooCommerce > Checkout Fields, and clicking on the “Add Field” button as shown in the following screenshot:

    I hope it helps!

    Best,

    Thread Starter elventustech

    (@elventustech)

    I have already done this and have the fields but it’s not applying to our checkout form

    Plugin Support con

    (@conschneider)

    Engineer

    Hi @elventustech,

    I am afraid the Checkout Field Editor does not declare support for the checkout block yet. If you use the Checkout Field Editor you need to use the WooCommerce classic checkout.

    Kind regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Adding a Contact Information Option’ is closed to new replies.