add Video Not Work in 1.6.2

  • Resolved Mr Saeed Miri

    (@saeedmiri)


    3 years, 3 months ago

    Hi
    today i cant add Video in Both options (add url and select video)not show any error loading and thene nothing. i use v1.6.2 and v Pro. Deactive Pro Version and Test, But again Have Problem.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Andre Gagnon

    (@2winfactor)

    Hi There,

    Since you are a Pro customer, could you contact us here?

    https://my.prestomade.com/support/

    www.remarpro.com does not allow us to provide pro support here, unforunately.

    Thanks!

    Thread Starter Mr Saeed Miri

    (@saeedmiri)

    Hi
    im sorry i cant use your support address because we can not buy directly from your site. We buy the plugin from local stores and we have their license. please see this pic 13 error in add video page!!! why? i cant add video : https://ibb.co/ZS98CHc

    Plugin Author Andre Gagnon

    (@2winfactor)

    It looks like the REST API endpoints are going to 404. You’ll want to try re-saving permalinks and deactivating other plugins in case there is a conflict there.

    But if you’ve obtained a license from another “local store”, then it may be that you have an invalid version. We cannot provide support for unauthorized distributions of our plugin.

Viewing 3 replies - 1 through 3 (of 3 total)
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