• Resolved bladeke

    (@bladeke)


    Hi! For some reason, the dropdown does not open any longer when I open an order and try to add tracking to it. I can see in devtools that the content is there, but the dropdown element is not working, clicking on it does nothing.

    WooCommerce 8.2.0 (same with 8.1.0)
    AST 3.6.1

    https://prnt.sc/YMzWus0s3bhA

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author gaurav1092

    (@gaurav1092)

    Hi @bladeke,

    You mean the shipping provider dropdown not working?

    Thanks

    Thread Starter bladeke

    (@bladeke)

    Hey! Yes exactly. The shipping carriers do exist and appear in the plugin settings.

    Plugin Author gaurav1092

    (@gaurav1092)

    Hi @bladeke,

    Can you please add below code in your theme/child-theme functions.php file and let me know how it works.

    function custom_admin_footer_css() {
        echo '<style>
    	.slidout_container .select2-container.select2-container--open {
    		z-index: 100000000;
    	}
        </style>';
    }
    add_action('admin_footer', 'custom_admin_footer_css');

    Thanks

    Thread Starter bladeke

    (@bladeke)

    Well, this broke my functions.php and it’s empty now, hence the site is down. Trying to restore the original file… :S

    Plugin Author gaurav1092

    (@gaurav1092)

    We tried this code snippet in our development store and it’s working fine. Maybe there is some issue with saving the file.

    Plugin Author gaurav1092

    (@gaurav1092)

    Hi @bladeke

    Please use the below updated code and let me know how it works.

    function custom_admin_footer_css() {
        echo '<style>
    	.select2-container.select2-container--open {
    		z-index: 100000000;
    	}
        </style>';
    }
    add_action('admin_footer', 'custom_admin_footer_css');

    Thanks

    Thread Starter bladeke

    (@bladeke)

    I’m still waiting for the database restore from ISP…

    Thread Starter bladeke

    (@bladeke)

    My database was restored to the state from this morning. Noticed that indeed Pop Up builder had an update which seems to be the culprit. Without the update to it, AST works fine without any additional code needed.

    Thank you very much for the tip!!

    Plugin Author gaurav1092

    (@gaurav1092)

    Hello,

    We fixed the conflict with Popup Builder plugin and released the latest version(3.6.2) of the plugin.

    Please update with the latest version of the plugin and let me know how it works.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Add tracking to order dropdown not opening’ is closed to new replies.